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Privacy Policy

How we collect, use, and protect your information when you use Lex.

Last updated: June 14, 2026
1

Who We Are

Lex (lex.africa) is a lawyer consultation platform connecting clients with LSK-verified advocates in Kenya and across Africa.

2

Information We Collect

  • Name, phone number, email address
  • M-Pesa transaction details
  • Case descriptions submitted before sessions
  • Session recordings and transcripts (with your consent)
  • Device and usage data
3

How We Use Your Information

  • To facilitate bookings and payments
  • To generate AI session summaries
  • To verify lawyer LSK credentials
  • To send SMS booking confirmations
  • To improve our platform
4

Session Recordings

Sessions are recorded only with explicit consent from both parties. Recordings are used solely to generate your AI summary and are deleted within 7 days unless you are on a Pro plan.

5

M-Pesa Payments

M-Pesa payments are processed by Paystack. We do not store your M-Pesa PIN or full transaction details beyond confirmation receipts.

6

Data Sharing

We do not sell your data. We share data only with:

  • Paystack (M-Pesa and card payment processing)
  • LiveKit (video sessions)
  • AWS (secure storage)
  • AI Summarization Service (anonymized transcripts only)
7

Your Rights

You may request deletion of your data at any time by emailing support@lex.africa.

8

Contact

lex.africa
Nairobi, Kenya